Guest Preferences Questionnaire

Group Leaders Contact Information

First Name

Last Name

Email

Phone Number

Number of Guests (adults and ages of Minors)

Airport Transfers

Airport transfers are prearranged by our concierge.

Check In: 3:00 PM Check Out: 11:00 AM

Flight Arrival Information

Arrival Date

Arrival Time

Airline & Flight No.

No. of Guests

Departure Date

Departure Time

Airline & Flight No.

No. of Guests

Emergency Contact

Name

Relation to Guest

Cell Phone

Medical Concerns

Guest Medical Concern

Handicap Accessibility:

Please note that premises are not handicap adapted or compliant with handicap accessibility laws. Our guests agree that they are responsible for ensuring their own accommodation needs are met and release the Landlord from any liability related to the lack of handicap accessibility.

Guest List

Room Assignments

Casa Comos

Upper Level

Forte Penthouse Suite: Master Suite with breathtaking panorama of the ocean and charming Puerto Vallarta. King-Size Bed, Outdoor Sundeck, Living Room, Walk-In Closet, 75-inch Smart TV.

*Guest Name(s):

Terraza Level

Terraza Suite: Also known as the Green Room, overlooks lush gardens and the Pacific Ocean. King-Size Bed, Outdoor Sundeck, Living Room, 55-inch Smart TV.

*Guest Name(s):

Lower Level

Pool Suite: Overlooking the Comos Pool Palapa Sundeck and Lounge with views of the Pacific Ocean and Puerto Vallarta. King-Size Bed, Working Area, 55-inch Smart TV.

*Guest Name(s):

Terraza Level

Terraza Room: Next to water features, with views of lush gardens and the Pacific Ocean. King-Size Bed, 55-inch Smart TV.

*Guest Name(s):

Garden Level

Garden Room: Secluded next to lush gardens, perfect for privacy. King-Size Bed, 55-inch Smart TV.

*Guest Name(s):

Casa Mia

Upper Level

Mia Horizon Suite: Stunning views, with a garden bathtub and desk. King-Size Bed, Outdoor Sundeck, Walk-In Closet, 55-inch Smart TV.

*Guest Name(s):

Mia Palmera Suite: Panoramic views, with a garden bathtub and outdoor sundeck. King-Size Bed, Outdoor Sundeck, Walk-In Closet, 55-inch Smart TV.

*Guest Name(s):

Lower Level

Mia Terraza Room: Versatile room beside a water feature, with options for King-size bed, two Twin beds, or Nursery. King-Size Bed, 2-Twins or Nursery, 55-inch Smart TV.

*Guest Name(s):

Staff and Service Hours

Staff Members Included: House Manager, Concierge, Chef and Kitchen Steward, Waiter and Bartender, Two Housekeepers

Service Hours: 8:00 AM to 9:00 PM (extra charges apply for services beyond these hours).

Meals: Breakfast (9-11 AM), Lunch (1 PM), Dinner (7 PM).

Chef-prepared meals; no guest cooking allowed for safety reasons.

Housekeeping Service: Daily maid and turn down service

Staff Gratuities

Gratuities are appreciated in cash as they go directly to our team members. Gratuities are discretionary and should reflect the quality of service received. We recommend a standard minimum gratuity of $35 USD per guest per day. For larger events such as dinners and parties, where extensive service and effort are provided, a higher gratuity may be considered appropriate.

For example: a group of 10 guests staying at a villa, where a gratuity of $350 per night applies. If the group stays for 4 nights, the total gratuity amounts to $350 × 4 = $1,400. This sum is distributed among the villa staff according to their contributions, acknowledging even those whose work, like housekeeping, may not involve direct guest interactions but is crucial for maintaining guest comfort and satisfaction.

Additional Policies

Late Dinner: Additional fee of $250 USD for services after 7:00 PM

Laundry Service: $25 USD per load.

Extra Guests: All visitors must be pre-approved and registered by the villa’s management.

Meal Guidelines

Meal Services

Your villa rental includes the preparation and service of three meals a day, plus snacks and beverages. The cost of food and beverages is not included. We recommend that guests budget a minimum of $40 to $60 per day for food, depending on their selections. This estimate is based on three meals per day, snacks, and drinks. Guests have control over their own spending. We will provide menu suggestions to help you plan meals before your arrival and throughout your stay. Our cook can create menus tailored to your budget, so please don't hesitate to contact your reservations agent or concierge for assistance with this.

Allergies and Dietary Restrictions

If anyone in your group is a vegetarian, has specific allergies, or has intolerances (e.g., to gluten, vegan, vegetarian etc.), our Chef will accommodate their meals. Please also consider this when tipping, as it requires additional work on our Chef’s part.

We ask that you provide your menu choices for your arrival dinner, as well as breakfast, lunch, and dinner menus for your first full day at the villa. Please also include a basic selection of snacks and drinks for us to have readily available.

Thereafter, our chefs will prepare daily creative menu items from the traditional Mexican cuisine to inspired international dishes, to include local catch of the day, seasonal fruits and vegetables and other fresh ingredients, based on availability and according to your dietary requirements and preferences.

Grocery Planning

Our staff will undertake one grocery shopping trip per day to prepare meals and fulfill any additional food or beverage requests you may have for stocking the villa. Guests are required to reimburse staff for groceries purchased (both pesos and dollars are accepted). A 15% shopping fee will be added to the grocery bill. Guests will be presented with all receipts. We accept both cash and credit card payments. Credit card payments are subject to a 5% processing fee.

Wine Pairing

The staff pre-stocks alcohol based on guest preferences. Please be specific when requesting the brand, production year, region, and quantity. It also helps if you provide a budget estimate per bottle.

Menu for Arrival and First Full Day

Dinner Menu for Your Arrival Meal (Adult’s Meal):

Dinner Menu for Your Arrival Meal (Children’s Meal):

Breakfast Menu for Your First Full Day (Adult’s Meal):

Breakfast Menu for Your First Full Day (Children’s Meal):

Lunch Menu for Your First Full Day (Adult’s Meal):

Lunch Menu for Your First Full Day (Children’s Meal):

Food Allergies

Guest:

Allergy:

Special Dietary Requirements/Health Goals

Guest Dietary Requirement/Health Goal:

Children's Menu

Will children join the adults for dinner?

Types of meals the children prefer to eat:

Specialty Grocery List

Please list the specialty food items and the quantity you would like upon arrival. While not all brands are available, we will do our best to provide you with the item or substitute per your instruction. Keep in mind that staff shop every couple of days.

Specialty Food Items and Quantity:

Wine & Spirits

The staff prefers to pre-stock alcohol based on guest preference. Please be specific in requesting brand, production year, region, and quantity.

Wine Varietal, Region, Year, Quantity:

Spirit (Tequila, Rum, etc), Brand Name, Quantity:

Beer Brand Name, Quantity:

Other (Liquors), Brand Name, Quantity:

Non-Alcoholic Beverages:

Special Occasions

Is there a special occasion you will be celebrating? Please provide the name of the guest(s), the occasion, the date, any particular setting you may have in mind, menu thoughts, cake or dessert, entertainment, etc.

Special Occasion Details:

Themed Celebration Examples

White Dinner PartyMexican FiestaSpanish Dinner PartyFlamenco Guitar/DancersMariachiGuitar TRIOKaraoke/ DJFireworksTequila/Wine TastingCooking class

Recreational, Cultural, and Well-Being Activities

We highly recommend allowing us to reserve your activities in advance of your arrival. Please let us know which activities you may be interested in during your upcoming stay with us and our concierge specialist will reach out to you with more information.

Beyond Las Villas

Whale and Dolphin WatchingSailing and Motor Yacht CharterMarietas Islands AdventureSurfingStand Up PaddleboardingSport FishingSail BoatYachtsFood toursScuba DivingRhythms of the NightGolfLas Caletas Beach HideawayOutdoor AdventureHorseback RidingZip Line Canopy AdventureCultural ToursFood Tours

Within Las Villas

YogaPilatesPersonal TrainerDance lessonsChildren’s ActivitiesMassage and Spa Treatment

Timeline of Requested Excursions and Activities

DATE, TIME, EXPERIENCE, GUEST NAME

Massage and Spa Services

(Please select your preferred spa services from our Spa Menu)

DATE, TIME, SPA SERVICE, GUEST NAME

Childcare

If you are traveling with children, nanny or childcare assistance is available. Please provide the dates and times when childcare may be required. Costs vary depending on the number of children and length of services. For detailed information, please consult with your concierge.

Childcare Details